ABOUT COMPANY
Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
Company Info
SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, IndiA
JOB DESCRITION
Greetings from Tech Mahindra !!!
Hiring For Voice Process
Work Location : Chennai
*WORK FROM HOME*
* Language: Both Hindi & English (Mandatory) & One Regional Language
* Shifts: Rotational Shift
* 6 Days of Working
* Rotational Week off
Need Immediate Joiners
Online Interview Process
No Walk-ins
- Candidates need to have good communication skills.
Roles and Responsibilities
- Handle queries from business customers with the best use of customer service skills
- Understand the background of the query, do require research with the provided tools, and respond appropriately, resolving issues if any
- Escalate or communicate to other teams if it is required to solve the issue
- Connect with customers at a professional level and build rapport with them
Required Candidate profile
- Ability to work within a challenging environment with tight delivery timelines
- The candidate should be ready to work in a 24*7 environment (Willingness to work in any shift)
- The candidate should have excellent problem-solving capabilities and lateral thinking skills
Can reach on: Sravya - 8522824541 NS00850977@techmahindra.com
Full Time, Permanent
Customer Success, Service & Operations - Other
Education
Any Graduate
Key Skills
IMPORTANT LINKS
Free Certificate Download Now
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