Reliance Industries Ltd Hiring Graduate Engineer Trainee || Apply Online ||

 

About Company

Reliance Industries Limited is the largest private sector corporation in India with annual revenue of US$ 62.2 billion and net profit of US$ 3.8 billion. The Group€™s activities span hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail and telecommunications. Reliance Industries Ltd is India€™s first private sector company to feature in Fortune Global 500 list of €˜World€™s Largest Corporations€™, currently ranking 114th in terms of revenue & 155th in terms of profit. RIL strives to be a product and service leader across its industries, a great work-place and above all, to create value for its stakeholders and society.

Company Info

Address5, TTC Industrial Area,,Reliance Corporate Park,Th, ane Belapur Road,Ghansoli, Navi Mumbai, THANE, Maharashtra, India

Job description

Dear Candidate,

We are hiring for Graduate Engineer trainee at RCP Navi Mumbai

Roles and Responsibilities

1. Handling of Customer calls and provide resolution with the help of L2 Engineers.

2. Monitoring of Network and Service touch points of given work area in NOC.

3. Monitoring Dashboards and Performance KPIs

4. Raising alerts within team in case of any threshold crossing alerts

5. Monitoring TT alerts and addressing basic L1 issues

7. Coordinating with Circle for Fibre, Utility and other related issues

8. Ensure customer problems are resolved as per the TAT and SLA provided by the business.

9. Carry out MIS reporting and analysis for trouble shooting and development of ENOC operations

Desired Candidate Profile

1- Fresh BE Graduates in EXTC & CS

2- Candidates are required to have 70% in 10, 12 and BE in EXTC & CS

3-Candidates should have completed all the semesters in first attempt.

4- Candidates who have completed their BE EXTC & CS in 2020 and 2021 are eligible for the role.

RoleTelecom - Other

Industry TypeTelecom / ISP

Functional AreaEngineering - Hardware & Networks

Employment TypeFull Time, Permanent

Role CategoryTelecom

Education

UG :B.Tech/B.E. in Electronics/Telecommunication, Computers

Key Skills

Communication SkillsBEFresherMS Office1-2 experience

Important Links 

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